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Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...
So, I was in the market for a new Lexus RX 350 and was doing searches online and I came across a vehicle at Ray Catena Lexus in White Plains, NY. I had purchased vehicles online before, but I was a little skeptical with purchasing a vehicle that far away from Michigan. I submitted an online inquiry and very soon afterwards I received an email and a call from the sales representative Sylvia Daniels. Sylvia and I talked over the course of the transaction between emails and text messages and phone calls I’m going to say about 30 times with questions ...
Mike Marinelli was a great person to work with. He was so helpful, I had to come here and write a review to recommend this great guy. I went to other dealerships who claimed they had the best deal even though it was expensive. However, Mike came on his off work day to help me out. The lengths he went through and his commitment was inspiring and I hope the company values this hard-working person.
Silvia Daniels was outstanding! Professional, knowledgeable and very courteous. She made my transaction quick and easy. Love my Lexus, looking forward to the next 😊 Thanks Silvia!
Shavaune Shackleford was absolutely great to work with. He is knowledgeable, professional and answered all the questions we had. The whole process was a breeze with Shavaune!
Greg is a pleasure to deal with, he is very knowledgable of every model we looked at and very accommodating to our requests. I would Highly Recommend him to anyone looking to buy/lease a Lexus
If you want gold standard treatment see Earl Morris. He told me his job was to sell me a car and make that process as smooth as possible. My CPO 2018 BMW X-5 purchase felt like a new car expirence with Earl.
Service with Mike Indyk is 10 star. No matter what our question is, or problem, Mike makes the solution easy. He is responsive to all calls, pleasant, friendly and precise. Mike is one of the reasons with stay with RC Porsche. I am thankful we met Mike and always look forward to working with him.
The whole process was enjoyable and easy. No pressure sales tactics. Salesman knew everything about his vehicle as well as competitors vehicles. I would definitely recommend to friends and family
This is my third Range Rover lease with Gus. He is a true professional and always a pleasure to work with!! Gus is the best!!!
Tom Crilly is excellent along with the manager Mark. Service rep Guido knows what he’s doing always excellent service!!!! I recommend and trust this dealer above all.
I actually recently brought in a Porsche and Jaguar for service the dealership is almost an hour away and there are many closer, I took the drive knowing I would get excellent service from Doug Bertrand and Tom Gryzbek. They were quick and wonderful to work with, they took me in without an appointment to repair my car before my trip. They are simply wonderful!! Thanks for the great service!
The customer service team and Shannon in particular are outstanding. TJ runs an excellent shop and care is written over everything they do. Car loaner was perfect. Only superlatives for the team. I lucked at when I bought my Jag here. Well done all!
Lenny was a great help with the sales and very friendly throughout the whole experience. This our 2nd or 3rd Benz from Ray Catena Union and their service is unmatched!
I am so grateful I walked into Ray Catena of Freehold and had the pleasure of working with Gina. She was incredibly knowledgeable, exceptionally patient, and most importantly, she put me at ease from the moment I got there (never once felt pressured like I have in other dealerships). This was an exciting purchase and Gina, along with the whole staff, made the process a breeze. I love my car! Highly Recommended!
Very attentive and easy to deal with. Promptly returned calls and genuine. I had a very poor experience with prior salesman. Had no intention of going back but a few conversations with him changed my mind.
My husband and I recently purchased a Range Rover. I would like to give high praise to our salesman, Vinny Gambardella. Not only was he extremely genuine but also a true professional. His approach is very relaxed and we did not feel pressure or rushed at all. Also, very knowledgeable. He was able to help us with pricing and made the process seamless. We would definitely go back to him for any future purchases and would highly recommend him to our family and friends. Thanks again Vinny! Rose and Freddy Sanchez
This dealership always provides a convenient appointment time and fast quality service. The service reps are always pleasant and knowledgeable. Even though the location is a bit far from me , I don’t mind the drive because I know the job will be done correctly.
Wonderful dealership. The people, the inventory, and the services provided are all top notch. My family and I won't go anywhere else when shopping Mercedes. Vince Peluso, Jr. is our go-to sales rep and has been for as long as I can remember. He is honest, reliable, knowledgeable, and willing to do anything it takes to take care of his customers. Wouldn't dream of doing business with anyone else! Highly recommended!
Best customer service I have ever experienced at any car dealership. They go above and beyond.
TONY TROCCHIA is fantastic! First time leaving a google review ever for anyone and I never liked the car dealership experience...That is, until we crossed paths w/ Tony at Ray's Monmouth location. In short, honest, direct, no games or BS and most importantly didn't waste out time. We'll def be back.
Allyson was such a pleasure to work with! She was incredible and made the whole process as easy as could be. This was our second time working with Allyson and we would be more than thrilled to work with her again in the future!
I would give them a 100 stars if I could! Amazing experience! Wanted to trade in my LC500 but was really hard pressed on making time to actually visit a dealership. Mike along with Ilyas made it such an amazingly painless experience. Ended up walking out with not one but two RX350's spec'd out exactly as I wanted them to be. Also worth mentioning would be that I had aftermarket wheels on the LC500 on which I lost the lugnut key for. They not only made several trips to my house trying different key's but also the extremely ...
We made an appointment with Yelena Schlager who greatly helped our first purchase with Ray Catena turn out very pleasant. She was knowledgeable and was able to help us navigate what vehicle would suit our needs. After the purchase she showed me the general operations of the vehicle and made sure to let us know she’s a phone call away if we have any questions. Having been to this dealership for the first time I found the employees to be welcoming and courteous. I was also very surprised three days later when Yelena called just to see how the ...
I've been dealing with Greg almost his whole time at Lexus! I love this guy! An absolute pleasure to deal with, so accommodating, and always makes the deal a fun time!! Thank you Greg for always being there for me! Ann Marie Preston, Oceanport, NJ
The entire purchase process at Ray Catena could not have been easier. Lease turn-in to new SUV purchase was seamless from start to finish. Thanks Gary!
Michael is seriously the best! Makes buying a car so easy, fast & fun. I live 1/2 mile away from another Jaguar dealership but will always drive 45 minutes to Michael because he’s that good. Highly recommend!
We have worked with Alex Dragos for many years and once again he has exceeded our expectations. Making the impossible a reality, Alex is honest, friendly and transparent when making a deal stress free. He is the BEST and we are very grateful even accommodating our young children in the showroom. We will continue our returning business and let our family and friends know to only deal with Ray Catena for your car needs. Thank you Alex!!
I have been an Infiniti customer for many years; and each car lease or car purchase has been thru Ray Catena Infiniti of Edison, N.J. In the sales department, I can state without hesitation that Keith Wilhelmy created a very positive buying experience for me. He demonstrated great knowledge of the vehicle; in my case, a Qx50, 2020 and showed great patience when it came to customer service. I also want to give a complimentary acknowlegement to a person named Louis, who assisted my buying experience at the conclusion of my visit to Infiniti dealership in Edison, New Jersey. I ...
My experience dealing with both Nick and Dan was unmatched by any other Mercedes Benz dealership. The vehicle I purchased was extremely rare and only available at a handful of dealers across the country. Nick was able to beat the pricing of the other dealers, as well as hold the vehicle for me for over 2 weeks while I was out of town. I strongly recommend Nick, Dan, and Ray Catena of Union to anyone looking for a new or pre owned vehicle. Thank you again!!
This is the best Lexus dealership in the state of New Jersey. be mindful that this is my third Lexus. My apologies I only dealt with the service department which is OUTSTANDING!!!! And if this department is AMAZING imagine what the Sales Department is like..... But I will keep you guys updated over the years....
Owning a Mercedes Benz automobile is a special choice in life. My purchase of a particular model with the magical help of Samantha Lay and Ray Catena Motorcars was certainly a very pleasant rewarding experience. Thank you.
Thank you again this is my second car from Ray Catena of Edison, Very Very happy today, Thank You Ricky Kwan again of your help.
I had the pleasure of having Samantha Lay guide me through purchasing my new Mercedes-Benz. Samantha was so easy going, and I wasn’t pressured into purchasing my vehicle. She helped me find the perfect car for me, and made sure that all my questions were answered, and that my car had all the features that were most important to me. I recommend Freehold Mercedes Dealership, and mostly, I recommend Samantha Lay 100%. -Cristiane
I have been having my 2009 mini serviced at mini of Monmouth for many years. I have dealt with both Kevin and Danielle many times. Both are courteous and effective. Whatever work needs to be done gets done efficiently. Can not imagine better service anywhere.
The best dealer service I ever had . Greg always accommodating and delivered an excellent job. I can’t complain .Little far from me but I trusted them for my car. Very nice people.
David Swan was wonderful to deal with. He arranged for the service on my auto exactly as I requested. I will return to your dealership for my next visit.
I can say unequivocally that this was the BEST experience I have had with any dealership. The team of Jonathan Burnside, Centre Manager, Anthony Demonte, Sales Executive, and Ariel Tejeda, Product Specialist made my experience extraordinary. There was full transparence, professionalism, courtesy and friendliness. I had gone to another dealership before I went to Ray Catena, and was going to not lease my dream car, but Jonathan convinced me to come in and I am so glad I did. Anthony was responsive and helpful with all my questions and made the paper work easy. Ariel was patient and knowledgeable in ...
Steve Christenson made my entire purchasing experience a pleasure. He was pleasant, answered all of my questions and made the entire process a breeze. I highly recommend his professionalism and eagerness
Matt was a breeze to work with. I found my dream car on Friday morning, and he worked with me from out of state to get the paperwork drawn up ahead of time. I drove in on Saturday morning and was in and out in no time. All I had to do upon arrival was sign the papers; Matt had already highlighted the places that needed signing and signed where he needed to. He was super communicative throughout the whole process, and I didn't feel pressured to make a decision at all. 10/10 would recommend working with him!
These guys are so solid and dependable. I never feel like I'm getting a repair upsell--just what's necessary. My car comes back better than it went in, with a wash every time. And to be fair, the prices often beat my local garage. I cannot recommend the service crew highly enough.
This was my second Land Rover lease, first time doing business with Mike and last time doing business with anyone BUT Mike. He was professional, efficient (not a minute of my time wasted) and friendly. We sorted out the deal via phone/text, and when I arrived for the paperwork he was prepared with my new vehicle ready to go. Brian did an exceptional job showing me my new car and all it’s features, for an added personal touch. I can’t recommend Mike and JLR Marlboro enough - only problem is I have to wait three years til ...
I have leased many cars throughout the years and currently have multiple leases active. My newest lease is from Ray Catena Infiniti, and it has been the best leasing experience that I have ever had , by far. I completed 95% of the process online through email or text. The vehicle was delivered to my door and the paperwork was signed! Price was exactly what I was looking for (matched leasing company), and there wasn't any last minute upselling or pricing. The best part of the whole deal was working with Keith Wilhelmy, he was always available for a quick text ...
Michael Lipani was very knowledgeable of his product. It was a hassle free pleasant experience. True professionalism! He made sure the customer was satisfied and informed leaving the dealership with their new car! Tracey R
Our 2014 QX60 needed some repairs. We were very satisfied with work performed and customer service. Service Specialist Steve S. and his team are Outstanding. He is extremely courteous, professional and understanding. Highly recommend Ray Catena Infinity service.
If you are looking for excellent attention and a fast process, Lenny is the best, he will always be there for you I recommend it!
Usually the process of going to a car dealership to purchase/lease a car is an unpleasant experience but I found just the opposite with my experience working with Mia! I will absolutely stay a client of Mia’s for many years!
I am a customer at Ray Catena of Edison Infinity for about 15 years and I never had a problem if I I get a good deal on QX50 when returning my Q50in June I will be a returning customer.
Vehicle brought in for audio problem and the dealer completely replaced the speaker unit.My confidence with this dealer actually started the 2nd day I took delv of a new vehicle.I noticed my front seat had a cut in the sitting area, rather than repair these guys replaced an entire full powered seat.Who does this except a top notched business who care about their customers at the sale and beyond.Thank you for doing the right thing.
The service team at this location is great! They are knowledgeable, friendly and they keep you informed on the status of the work that is being done. They are also willing to accommodate you if you may not have an appointment to make sure your car is serviced as soon as possible. I trust their professionalism for my car needs.
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well!
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid!
Mike Indyk was very knowledgeable and helpful the first time i went inside the service area, greeted me just before i got off my Porsche Boxster. The car was seen after 24 hours due to the busy schedule. But after all that it came out good and I was very satisfied with the outcome, they tested the car and told me what the problem is. i will not have second thoughts going back if ever my car brakes down. 5 stars.
Just had service work done on my Rx 350 Perfect as always Thank you for the consistent Great Service Gregg Patruno !! Never had a bad experience there for over 14 yrs now ! Always very professional and top notch !!
Had a great experience with Luis Reyes at BMW of Westchester. He helped me find the perfect 2021 X2 with the options I wanted and the color I wanted at the price I wanted. He is a true gentleman - patient, informative, knowledgeable and genuinely interested in the customer’s satisfaction. Marlene also helped me get the right warranty coverage for my new ride. It is a beautiful car! I would Highly recommend Luis and BMW of Westchester.
I built my new lease Lexus ES 350 2021 on "CarsDirect.com". After whet, I received an email and one call from Ray Catena Lexus of White Plains from Kelly Ramos. We had a few communication by phone to match my build with the car in stock at the dealership. After negotiation about the price, we have come to the final decision. The next day I brought my car to change to the new one. Kelly Ramos showed very professional sellers' skills in negotiation and explanation of many nice features of a new car. It was my pleasure to communicate ...